The products in the Power to the Pencil shop are offered subject to availability. The contract is confirmed upon supply of goods. The price include tax where applicable. Postage and packing is included in item price. Every care is taken to ensure that product descriptions are accurate. However, there may be some changes to products which are beyond control and variations are to be expected in handmade products.

Privacy Policy
Power to the Pencil respects eyeryone's privacy and will use the information you give to fulfil your order. Your use of the website is taken as consent to this process. You may be given the option of receiving further information, when you make your purchase. Your details WILL NOT be used without your consent.

Returns and Refunds
Purchases of items can be returned up to 7 working days after the day on which you receive your goods. If you wish to cancel your order, please package the relevant item(s) securely and return it to the return address provided on the packaging.

Please note that you are responsible for the cost of returning items unless the item has been delivered in error or if the item is damaged or defective. If the item is not received back from you along with your notice of cancellation, the cost for collection from your residence may be made at your cost. Notice of cancellation must be provided in writing. You should be aware that once the delivery process has begun you will not be able to cancel any contract you have with Power to the Pencil for any additional services carried out(e.g.: overprinting of Christmas cards).

As soon as your cancellation has been received, a refund of the relevant portion of the purchase price together with the item’s normal postage charge – please note that any priority, express or courier component of the postage charge cannot be refunded.

Delivery
Your purchase will be delivered first class Recorded by Royal Mail within 7 working days. Heavier items will be delivered by Parcel Force and require signature. Special delivery is available for telephone orders only on freephone 0800 634 6341 (Mon-Fri, 9.30am-5pm).